Delete a Fax

In the eFax Corporate Message Center, you can delete your sent and received faxes, if permitted. (With unlimited online storage [if provided], efax Corporate users always have access to their faxes.)

To delete a fax:

  1. Log into eFax Corporate "My Account" at https://www.efax.com/login. Your My Account page appears.
  2. Click VIEW FAXES. The Message Center appears.  (NOTE: If you know your account lets you receive faxes as well as send them—and you do not see the VIEW FAXES link: Click the ACCOUNT DETAILS link, then the Preferences tab, then the Edit link in the Message Center section. Then, click the Yes button underneath Display the messages..., then Update to save and exit.)
  3. Then:
    1. In the Folders pane, click the name of the folder you want to access. Its list of faxes appears.
    2. Check the fax(es) you'd like to delete, then click the Delete button in the Message Center toolbar.

Note: If you delete a fax from any folder other than Trash, the it is deposited in the Trash folder. However, if you delete a fax from the Trash folder, then it is deleted from the system and can not be recovered.

You can also delete documents you've uploaded from your computer into eFax Corporate. To do so, see Tag, Untag, Print, Forward, Move, Download, or Delete Documents.

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