Search for a Fax

In the eFax Corporate Message Center, you can search for any fax:

• By "header" keywords (i.e., info in the To, From, Date, Subject, Caller ID fields, via a full-text auto-scan done upon fax arrival; within five minutes after a fax is received, you can use keywords to search for it.)
• By tags (that you may have manually applied upon receipt of the fax; see View, Add, or Remove Tags to/from Faxes)

Note: The Search function does not work for foreign-language keywords and is not available if eFax Corporate enhanced security is activated on your account.

To search for faxes:

1. Log into eFax Corporate "My Account" at https://www.efax.com/login. Your My Account page appears.
2. Click VIEW FAXES.The Message Center appears.  (NOTE: If you know your account lets you receive faxes as well as send them—and you do not see the VIEW FAXES link: Click the ACCOUNT DETAILS link, then the Preferences tab, then the Edit link in the Message Center section. Then, click the Yes button underneath Display the messages..., then Update to save and exit.)
3. In the Search box (over the Folders pane to the left), click the Tag or Fax Content radio button, type one or more keywords or tags; then click Search Faxes. The search results appear on a new tab, displaying matches for sent and/or received faxes—for all numbers—in your eFax Corporate account.

Related Topics

• About the Message Center
• About Faxes