Forward a Fax

The eFax Corporate Message Center makes it easy to forward, via fax or email, a copy of a fax previously sent or received.

Note: You can also forward documents uploaded from your computer. To do so, see Tag, Untag, Print, Forward, Move, Download, or Delete Documents.

To do so:

  1. Log into eFax Corporate "My Account" at https://www.efax.com/login. Your My Account page appears.
  2. Click VIEW FAXES. The Message Center appears. (NOTE: If you know your account lets you receive faxes as well as send them—and you do not see the VIEW FAXES link: Click the ACCOUNT DETAILS link, then the Preferences tab, then the Edit link in the Message Center section. Then, click the Yes button underneath Display the messages..., then Update to save and exit.)
  3. In the Folders pane to the left: Click the one with the fax(es) you want.
  4. In the list of faxes that appears, check the box(es) of the one(s) you want to forward.
  5. Then, to forward it/them:
    • Via fax:
      1. Click Fax in the Message Center toolbar, and fill out the Send a Fax form. (NOTE: The fax[es] you checked are already attached . For help with the rest of the form, see "Send a Fax from Your eFax Account" in the Send a Fax topic.)
      2. When done, click the Send Fax button on the form.
    • Via email: Click Forward in the Message Center toolbar. Then either: Enter the destination email address in the textbox of the Forward Faxes dialog box—OR click Choose From Contacts to add a recipient from your address book—then click Forward again. (NOTE: If you forward multiple faxes, each will be sent in a separate email.)

 

Related Topics