Send a Fax

You can send faxes, with or without cover pages, directly from the Message Center or from an external email account You may also receive an email receipt notifying you that your fax was sent successfully—or failed, advising you of the reason for failure.

When using eFax Corporate, you can also attach files from your PC (similar to attaching documents to an email). eFax Corporate supports a wide variety of file formats that includes most common programs.

What do you want to do?

Send a Fax from Your eFax Corporate Account

To send a fax from your eFax Corporate account:

  1. Log into eFax Corporate "My Account" at https://www.efax.com/login. Your My Account page appears.
  2. Click SEND FAXES. The Send a Fax form appears. (You can also open this form by clicking VIEW FAXES [the Message Center appears], then the Compose button on your Inbox tab. NOTE: If you know your account lets you receive faxes as well as send them—and you do not see the VIEW FAXES link: Click the ACCOUNT DETAILS link, then the Preferences tab, then the Edit link in the Message Center section. Then, click the Yes button underneath Display the messages..., then Update to save and exit.)

  1. For the Add Recipient(s) fields: 
    1. Fill in/select the First Name, Fax Number, and Company of the first recipient (or, click Choose From Contacts instead, to select a recipient from the eFax Corporate address book. The fields will auto-populate.).
      • For the Fax Number field, enter (for example) 1-202-555-1234 as 12025551234.
      • If you manually fill in the contact's information, you may check the Save Contact box to save the information to your Contacts tab.
    2. Click Add (the recipient will be listed in the Recipient List textbox)—and repeat step 3.a. and this step for each recipient you want to add (50 maximum).
    3. Optional:
      • To identify the fax as belonging to a particular issue, case, or campaign, enter a name/description in the Reference ID textbox.
      • Enter your billing-account number in the Account ID textbox.
      • Enter your company name in the Client textbox.
      • Enter your client ID in the Matter textbox.
    4. Click the next drop-down arrow, and select the desired quality of the fax transmission—then the Send-Receipt Email drop-down arrow, to select the email address to deliver the confirmation receipt. (You may see a default address, but you can change it [via Update Your Customer Profile] only if a different address is needed.)
    5. If you choose to Include Cover Page (checked by default), fill in the Subject and Message fields. (NOTE: If you prefer to use your own cover page, see Add Cover Pages to Faxes.)
  2. To attach documents (up to 10—or with a cover page, up to 9; 20MB max) click Browse to locate and select the files. (NOTES: Click the Supported File Types link to see the types of files you may choose. Also: If you choose to use your own cover page—also considered an attachment—then you can only attach up to 8 documents. See the NOTE in step 3.e. above for more information.)
  3. Finally, click Send Fax.

Send a Fax by Email

Note: To send a fax from your email account, see "Send a Fax by Email" in Use "eFax Corporate by Email".

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